Introduction

At locablis, customer satisfaction is our number one priority. We want you to enjoy your purchase, but sometimes things don’t work out. This Return Policy stipulates how you can return items in a very smooth and hassle-free process.

Eligibility for Return

Many items can be returned within 14 days from your receipt date. For a product to qualify for return, the following criteria must be satisfied:

• Original Condition:Brand new, never been used, in the original package, complete with all their tags.
• Non-Returnable Items:Many items may be deemed impossible to return due to hygiene reasons, such as personalized gifts, perishable goods, and so on. For specific return eligibilities, do refer to the product description.

Initiate Return

You can return anything by adhering to the following procedures:

• Contact Us:Reach us within 14 business days of delivery. You must include your order number and the reason for return.
• Return Authorization:We will supply you with a return authorization and instructions on how to return the item to us.
• Pack Your Return:The merchandise needs to be packed in the same protective packaging as when you received it, along with the original documentation. This will ensure the item gets back to our facility in one piece.

Return Shipping

You are responsible for the cost of returning the package, unless the merchandise is defective or there was an error with your order.

Should you need to return something, please note that we require the tracking shipping service for us to be able to process your return of your item because we cannot ascertain if we would receive the returned item.

Refund Process

Only after we have received and processed the item you returned will we initiate your refund. It may take 5-10 working days for the payment to be credited back to your account depending upon the mode of payment.

• Original payment method: Refunds will be processed through the original payment method used in making the purchase.
• Partial refunds:If the item is incapable of being resold in its returned condition, then we retain our right to offer a partial refund.

Exchange

If you want to substitute an item with a different size or color, initiate a return for the item you don't want and make a new order for the item you do want. You will get your new item as speedily as possible in this case.

Damaged or Faulty Items

If the item received is either damaged or defective, we can be reached within 48 hours of its receipt. We shall try to resolve this issue and may replace the same or provide a full refund.

Amendments to the Return Policy

We retain the right to modify this Return Policy from time to time to adapt to changing practices or for legal requirements. Major changes to this Return Policy will appear on this website or via email.

Contact Us

If you have any questions or concerns related to our Return Policy, please do not hesitate to contact.